Shipping Policy

Peppercorn Designs delivers products to customers around the world, ensuring
that we provide the very highest levels of responsiveness to you at all
times.

The shipping process is divided into two parts:


Processing time: Order verification, tailoring, quality check and
packaging. All orders are sent to the manufacturer for dispatch, within
24 hours of the order being placed. The manufacturer processes the orders, which usually takes an additional 2–4 days.

Shipping time: This refers to the time it takes for items to be shipped
from the warehouse to the destination. International delivery usually
takes about 15–30 business days. US orders are shipped by ePacket,
which is a US Postal Service product. After processing and leaving the
warehouse, these items usually take between 7 and 14 days to arrive at their
destination but can take longer from time to time, depending on shipping issues beyond our control.